The Opportunity This is your chance to build a reliability practice from the ground up and establish the engineering standards—including SLOs, error budgets, and observability—that will protect our platform as we scale for enterprise customers and expand our AI capabilities. You’ll have the autonomy to set the strategy and the trust to execute it, ensuring that our AI workloads (Evals, RAG, and LLM processing) meet the highest reliability standards. If you are a proactive problem solver who treats toil as an engineering challenge and wants the agency to decide which technologies to adopt and when, you will find this to be a career-defining role.

What You'll Do As a Staff or Senior Staff SRE, you’ll hit the ground running by partnering with the engineers currently managing reliability to transition the organization from reactive firefighting to a proactive, disciplined reliability practice. You will lead the deliberate evolution of our infrastructure, recognizing the inflection...