Incident Management and Reliability: Lead the incident management process, ensuring high availability and performance of the applications. Develop and implement SRE practices to improve system reliability and resilience.
Monitoring and Observability: Utilize Dynatrace, Splunk, and Grafana to monitor system health, detect anomalies, and provide actionable insights for performance optimization.
Root Cause Analysis: Conduct thorough root cause analysis of incidents and outages, developing long-term solutions to prevent recurrence.
DevOps Practices: Collaborate with development and operations teams to streamline CI/CD pipelines, automate workflows, and implement infrastructure as code (IaC) for efficient service deployment and management.