Overview

AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards.

WHY JOIN US If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you!

What you will do

• Shift: Monday – Thursday 8AM – 7PM PST (11AM – 10PM EST) with rotating on-call
• On-call shifts: every 6 weeks, for one week as primary responder and the next week as secondary
• Manage alerts daily, check systems, and escalate issues as needed
• Be part of a team that provides 24×7 on-call support for critical SaaS events
• Be available in case of emergencies when team members are not available or need help
• Document issues and remediation steps
• Proactiv...