Lead client engagements as a Site Manager at Long View in Edmonton, ensuring IT service excellence and proactive customer support. Your expertise will drive client success in a dynamic environment.
Long View is searching for a Site Manager to act as the engagement leader for multiple clients in Edmonton. In this role, you will maintain vital client relationships and deliver exceptional service by being well-versed in both client needs and Long View’s capabilities. Your focus on proactive communication and service management will enhance client outcomes significantly.
Key Responsibilities:
• Act as a subject matter expert for assigned client accounts
• Maintain strong relationships with client stakeholders and sales teams
• Safeguard client infrastructure and ensure compliance with guidelines
• Manage change requests and document operational procedures
• Champion transition activities for new services introduced to clients
Requirements:
• Minimum 10 years in m...