What you’ll do

The primary function of this position is to provide site support and ensure compliance with all of Eaton's policies and procedures with minimal supervision. Our customers include all of Eaton’s users (local and remote). Day to day IT ownership for site(s), site health & site customer experience, ensuring fast and quality restoration of site IT service interruptions. Leads regional improvement initiatives.

Tools/Technology

• Workforce Productivity: Deployment, configuration, and support of hardware client operating systems, and productivity software for end users. Support users with Office 365 and standard productivity tools; provide basic training and guidance.
• End User Computing & Mobility: Assist with mobile device setup and EUC tools, following standard procedures.
• Smart Hands in Server Rooms: Provide hands‑on support in server rooms, ensuring safety protocols, monitoring environments, and installing/troubleshooting ...