• Knowledge of Siebel Architecture 8.1+, design, solution development, and design from software and application points of view • Telecom knowledge is preferred • Excellent communication skills, ability to listen and to convince • General idea of IT landscape, similar tools used • Ability to work in high pressure, milestone-driven project plan • Planning and estimating from requirements and change requests • Empathy with the client and ensuring under all circumstances to maintain self/team discipline to serve the client for customer delight