Advance your career at Shinhan Bank Canada as a Strategy Planning Associate, focusing on customer satisfaction and operation optimization. This role is essential for effective bank service management.
You will play a key role in analyzing financial metrics and customer behavior, aiding in market research, and ensuring compliance with banking regulations. Strong analytical and communication skills are vital in supporting this function. Be a part of a team that values every contribution and is committed to professional growth and inclusivity.
Key Responsibilities:
• Report on financial operations and metrics analysis
• Assist front-line staff to enhance client experience
• Update deposit product disclosures in compliance
• Conduct research and analysis for retail projects
• Monitor customer-facing platform performance
Requirements:
• Preferred Bachelor’s degree in a related field
• 1-2 years of relevant banking experience
• Effective communication and ana...