Key Responsibilities:

1. Staff Supervision:

• Lead and motivate the team during shifts, ensuring that all employees perform their roles effectively.
• Assign tasks to team members and ensure they are completed efficiently and to company standards.
• Provide guidance, coaching, and feedback to team members to enhance their performance.
• Assist with staff training, ensuring new employees are properly oriented and existing employees follow operational procedures.

2. Customer Service:

• Ensure that customers receive fast, friendly, and accurate service at all times.
• Handle customer complaints and concerns in a professional manner, striving to resolve issues quickly to ensure customer satisfaction.
• Monitor the dining area to ensure cleanliness and that customers’ needs are being met.
• Assist with taking orders, preparing food, and fulfilling customer requ...