Job Title: ServiceNow SAM Specialist

Location: Canada

Duration: 3 months (possible extension)

Position Overview

We are seeking an experienced ServiceNow Software Asset Management (SAM) Specialist to lead the development, enhancement, and optimization of SAM capabilities within the ServiceNow platform. This role will focus on defining SAM use cases, implementing scalable solutions, and creating standardized onboarding playbooks to ensure effective integration of software assets and applications.

Key Responsibilities

• Design, develop, and optimize Software Asset Management (SAM) solutions within the ServiceNow platform.
• Identify, analyze, and document SAM-related use cases aligned with business and compliance requirements.
• Configure and enhance ServiceNow SAM modules, including workflows, rules, and reports.
• Develop onboarding playbooks to streamline the intake and managem...