Overview seeking an experienced ServiceNow Tech Lead to design| build| and deliver scalable ServiceNow solutions across IT and non-IT domains. The role requires strong hands-on development expertise| leadership capability| and experience working in enterprise BFSI environments.
Key Responsibilities
Design| build| test| and deploy ServiceNow solutions using ITSM| Virtual Agent| and the Now Platform.
Develop and configure ServiceNow components including Client Scripts| Business Rules| UI Actions| UI PoliciesScript Includes| REST APIs| Notifications| Reports| Dashboards| PA Indicators Service Catalog| Workflows| Flow Designer| and Automation Lead new implementations| enhancements| and backlog development activities.
Build and support integrations between ServiceNow and enterprise systems.
Implement Service Portal solutions using AngularJS.
Support CMDB| Cloud Discovery| and platform upgrades while reducing customizations.