**Working Hours:** Central Time Zone **Type:** Independent Contract (Contractor / Non-Employee) **Start** **Date:** ASAP
**Pay Rate:** $75-$95/hr CAD
We are seeking a ServiceNow Technical Consultant to lead a complex ITSM modernization engagement for a credit union client. This role requires deep ServiceNow expertise, strong client-facing skills, and the ability to design and implement scalable ITSM solutions while aligning with OOTB best practices and business requirements.
**Responsibilities**
**Implementation & Configuration**
+ Configure Service Mapping, CMDB relationships, and CI discovery + Restore and optimize OOTB Change Management models and workflows + Implement Employee Center with Virtual Agent readiness + Configure Workspaces and modern dashboard experiences + Implement Problem Manage...