Join CGI as a ServiceNow Expert in a hybrid capacity, working primarily from downtown Toronto. Utilize your strong development skills in ServiceNow to drive impactful solutions.
In this role, CGI requires a Certified System Administrator and Certified Application Developer with vast experience in ServiceNow development. You will be responsible for various management processes including Incident and Change Management, while ensuring project success through thorough stakeholder collaboration and Agile methodologies.
Key Responsibilities:
• Configure and administer ServiceNow environments efficiently
• Design and implement custom functionality per business needs
• Enhance workflows for better integration and service delivery
• Oversee the ServiceNow service catalog, optimizing user requests
• Participate in Agile development and apply TDD principles
Requirements:
• Mandatory certifications: CSA and CAD
• Experience with ServiceNow modules and systems analysis...