Looking for a ServiceNow Discovery Engineer skilled in Software and Hardware Asset Management. Your role will involve optimizing discovery and Service Mapping for accurate CMDB population.
This position emphasizes designing and implementing advanced discovery solutions within ServiceNow. You will ensure high-quality data management while supporting SAM and HAM processes. Collaborative efforts with multiple IT teams are vital to enhance efficiency and governance.
Key Responsibilities:
• Configure MID Servers to facilitate discovery operations
• Develop custom Discovery probes and service mapping tools
• Ensure CMDB integrity for asset management practices
• Monitor and improve discovery success rates
• Collaborate with infrastructure and ITAM teams
Requirements:
• Extensive experience with ServiceNow Discovery and ITOM solutions
• Proven skills in managing MID Servers
• Strong scripting experience in JavaScript and PowerShell
• Familiarity with on-pre...