Role Overview

Manage the ServiceNow Discovery tool to automatically map IT assets and update the Configuration Management Database (CMDB) across all geographies where the bank operates. This includes configuring discovery infrastructure, managing schedules and credentials, developing and maintaining discovery patterns for on-premises and cloud resources, troubleshooting discovery issues, supporting CMDB data accuracy, and collaborating with internal BNS teams and external vendors to implement Discovery and other related tools.

Key Responsibilities

• Configure discovery infrastructure and manage schedules and credentials.
• Develop and maintain discovery patterns for on-premises and cloud resources.
• Troubleshoot discovery issues and support CMDB data accuracy.
• Collaborate with internal teams and external vendors to implement Discovery and related tools.

Benefits

• Diversity, Equity, Inclusion & Allyship...