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ServiceNow BA/Business Process consultant

Hospitality Full Benefits Career Growth
Company

Accenture México

Location

monterrey, Mexico

Posted

June 05, 2026

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About This Opportunity

Offer
  • Career development according to your profile and interests.
  • Work in one of the best companies and feel proud.
  • Access to an innovative methodology and tools.
  • Direct contact with experts worldwide.
  • Use of work schemes and cutting‑edge technologies.
  • Constant training.
  • Work environment based on teamwork and collaboration.
  • Participation in International Projects.
Key Responsibilities Discovery & Requirements
  • Lead discovery workshops across ITSM, ITOM, ITAM (SAM/HAM), DEX, EA, and integrations.
  • Gather and document functional requirements, process flows, and design decisions.
Design & Functional Definition
  • Define user stories, acceptance criteria, and functional configuration guidelines.
  • Ensure alignment with ServiceNow OOTB capabilities using a configuration‑first approach.
  • Own and maintain design artifa...