Drive excellence in cloud solutions with Ateko as a Remote ServiceNow Administrator. Focus on high-impact projects while providing 24/7 support for the ServiceNow platform from anywhere in Canada.
Ateko, supported by Bell Canada, is seeking a knowledgeable ServiceNow Administrator. You will work on strategic platform enhancements, ensure timely responses to incidents, and collaborate with development and project teams. Your capabilities in both French and English will be vital in communicating with diverse stakeholders within this thriving environment.
Key Responsibilities:
• Resolve ServiceNow incidents while adhering to SLAs
• Offer continuous functional and technical platform support
• Analyze troubleshooting reports from users
• Help design and implement system enhancements
• Execute change requests, ensuring quality and compliance
Requirements:
• Minimum 2 years of experience in ServiceNow administration
• Strong familiarity with ServiceNow capabiliti...