Job DescriptionIn a timely and efficient manner, perform duties required to maintain a quality service outlet for the repair of our Customers equipment.
Maximize productivity within Repair Operations while delivering high quality, timely repairs of Hilti
tools and enhancing the value-added image associated with owning a Hilti tool
Contribute to the Company’s financial success through COGS control, process improvement, and cost
containment throughout the repair process
Provide best-in-class tool repair service in support of Hilti’s Lifetime Service value proposition
Principle Duties and Responsibilities:
Adhere to the worldwide Champion 3C Strategy of:
Customer - We aspire to be our customer’s best partner. Their requirements drive our actions.
Concentration - We focus on products and markets that allow us to achieve and sustain
leadership positions.
Competency - We are committed to excellence in innovation, total quality, direct customer
relationship...