About the role D-Wave is seeking a highly motivated and experienced Service Engineer to help build and support our growing fleet of quantum computing systems. In this role, you will join a collaborative team focused on maintaining system performance and delivering an exceptional customer experience.
This is a multidisciplinary, hands‑on role involving mechanical, electrical, and cryogenic systems. You will be responsible for building, upgrading, maintaining, troubleshooting, and repairing complex quantum computing systems that support our Leap quantum cloud service. You will also work closely with R&D teams to improve system reliability, serviceability, and operational processes. This position is based in Burnaby, BC, with occasional travel to customer and field sites. Participation in an on‑call rotation supporting production systems is required. As a customer‑facing role, strong communication and relationship‑building skills are essential.