GM Financial International Operations conducts business in Latin America and China.
International Operations offers a wide range of wholesale and retail automotive financing products to dealers and their customers.
The strength of the international business lies in its ability to tailor its products to meet unique dealer needs, consumer preferences and national requirements in local markets.
Latin American country operations include Brazil, Chile, Colombia, Mexico, and Peru.
- Provide timely, first call resolution to technical support issues while following company standards.
- Identify, repair, and resolve any pc hardware or software failures within the GM Financial enterprise.
- Escalate incidents to Senior Service Desk Analysts or third tier support.
Provide accurate and updated information on incidents assigned to the Service Desk until the reported incidents are resolved.
- Maintain a high degree of customer service for all support requests.
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