Join PwC as a Service Delivery Manager focused on SAP applications. Utilize your consulting experience to enhance client satisfaction and operational efficiency through effective service delivery management.
In this managerial position, you will analyze client needs and implement SAP software solutions while leading a team to deliver exceptional service. Your responsibilities include managing performance metrics, facilitating communication between stakeholders, and ensuring successful client onboarding and issue resolution.
Key Responsibilities:
• Deliver exceptional service aligned with SLAs and client expectations
• Manage and motivate delivery teams for effective outcomes
• Identify performance metrics supporting service goals
• Facilitate communication between clients and third-party partners
• Oversee project transition between support and delivery
Requirements:
• 6+ years in technology-focused roles
• Experience in consulting and Managed Services
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