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Service Coordinator

Hospitality Full Benefits Career Growth
Company

Lenovo

Location

Mexico City, Mexico

Posted

June 06, 2026

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About This Opportunity

Description and Requirements



The SMO (Services Management Office) Service Coordinator will support the Service Delivery Manager deliver an efficient service to Lenovo Device as a Service (DaaS) / Managed Services customers.


We are seeking candidates ideally with experience in the following disciplines: 


Order Management

  • Processing orders for new devices, and re-deploying existing devices
  • Support the device forecasting process
  • Order Management – Order to Install process
  • Oversee configuration of Desktop, Laptop and Tablet devices
  • Monitor and manage the inventory levels
  • Utilize Order Management tools

    • Account Management

  • Can translate contract terms into operational deliverables
  • Manage the service lifecycle of deployed devices
  • Creation of customer invoices
  • Well versed in Purchase Order administration

    • Service Management...