We are seeking five highly motivated and technically proficient Bilingual (French/English) Service Availability Representatives to join our Employee Enablement team in London, Ontario. This is a first-level technical support (Service Desk) position dedicated to resolving technology-based incidents for internal colleagues across the enterprise. You will be responsible for conducting first-level analysis, troubleshooting hardware/software issues, and ensuring seamless service delivery.
This is a 2-year contract with a strong potential for permanent conversion. It is an excellent opportunity for IT professionals to grow within a leading global organization.
Location: 100% Onsite – London, Ontario. Start Date: April 6, 2026. Duration: 2 Years.
Schedule & Shift Requirements
This is a 24/7/365 operation. Candidates must be available and willing to work a rotational schedule that changes weekly, covering all three shifts: