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Service Associate - Security Officer (Overnight)

Hospitality Full Benefits Career Growth
Company

Shangri-La

Location

Old Toronto, Canada

Posted

March 18, 2026

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About This Opportunity

Shangri-La Toronto

With creativity, personal commitment and an emotional sense of true hospitality, work with the Director of Security, participate in all security and safety practices within the hotel in order to maximize the Colleague, Guest and Owner satisfaction. 

Primary Responsibilities:

  • Demonstrates a high level of integrity, provides a 5-Star experience to Guests and sets a positive example for Colleagues in providing true Shangri-La hospitality from the heart.
  • Provide technical expertise in areas of hotel security and safety. 
  • Assist with the implementation of Security, Fire, Life and Safety practices. This includes disaster planning and Occupational Health and Safety. 
  • Conduct regular patrols during shifts covering the hotel space. 
  • Prepare reports at the end of each shift including logbook entries, general occurrence, fire alarm and medical reports. 
  • Respond to complaints from guests and patrons when call...