Transform data into actionable insights as a Business Intelligence Analyst at Serco Canada Inc. This position offers opportunities for growth in a dynamic environment focusing on Reporting and Analytics. As a Business Intelligence Analyst, you'll work closely with operational leaders to analyze service-related data and highlight areas needing improvement. Your role involves crafting reports, developing metrics, and advocating for data-driven strategies that optimize performance and fulfill contractual obligations. Your expertise will shape the future of service delivery through meaningful analysis. Key Responsibilities: • Analyze data performance to generate management information • Facilitate quantitative and qualitative analyses for operational insights • Develop and maintain effective reporting structures • Engage with key stakeholders on service delivery strategies • Collaborate on application development for data analytics Requirements: • Bachelor’s degr...