Lead user-centric design initiatives with the Ministry of Public and Business Service Delivery in Toronto. Focus on mapping user needs, stakeholder engagement, and creating prototypes.
This Senior UX Designer role covers key responsibilities like user research and journey mapping. You will be essential in several project phases, with core tasks centered around collaborative design, service blueprints, and creating personas. Experience with the Digital Dealership Registration project is a notable advantage.
Key Responsibilities:
• Map user needs and stakeholder insights effectively
• Conduct exploratory and evaluative user research
• Develop user personas for targeted designs
• Create journey maps to visualize user experiences
• Collaboratively design and prototype solutions
Requirements:
• Proficiency in user needs and stakeholder mapping
• Strong background in user research methodologies
• Experience with collaborative design processes
• Previous in...