About This Opportunity
Senior Technology Operations Analyst – SAP BASIS Developer – Managed Services Practice – Dieppe, New Other locations: Primary Location Only
The opportunity EY Managed Services helps organizations run, optimize, and continuously improve their critical business operations. We take ownership of ongoing processes and applications, using data, technology, and industry expertise to deliver consistent performance, operational efficiency, and measurable outcomes—allowing our clients to focus on strategic priorities.
Your key responsibilities
Provide end‑to‑end SAP BASIS support across DEV, QA, and Production environments
Monitor SAP systems for availability, performance, background jobs, spool, and system health
Handle incident, problem, and service request tickets in line with SLAs and support procedures
Support patching, kernel upgrades, and support packs under change management processes
Manage user administration, roles, author...