Manages End User IT hardware assets like Laptops, desktops, Monitors, IP Phones, Data Phones, headsets etc. through the asset management lifecycle ensuring superior end user experience.
**In this role, you will:**
+ Lead or participate in initiatives and projects within technology operations + Contribute to planning related to technology operations projects or deliverables + Analyze moderately complex technology operations issues which require in depth review + Review and approve release change documents + Execute and oversee production deployments, including but not limited stop and start job, updating processing tables, and write script + Plan and design, document and enforce escalation policies and procedures + Provide activity, progress and status reports to management and keeps management posted of any critical issues + Provide accurate problem identification, ticket documentation, customer and vendor dialogue +...