Reporting to the Client Services Manager, the Senior Technical Services Analyst’s main responsibility is to provide support to Technical Services Analyst and Specialist roles. As a senior role within the team, there is an expectation for coaching and mentoring of more junior roles.

Expected Contributions

Safety Expectations

• Work safely, with regard for the safety of others and contribute actively to maintaining and improving workplace health and safety
• Follow all job specific safe work procedures
• Promote “Safety First” throughout organization
• Report any unsafe work to Wenco Team Lead onsite or local Joint Occupational Health and Safety Committee/Representative, your manager or Human Resources

Key Deliverables and Responsibilities

In Office

• Maintain duplicate system environments of existing clients for testing and troubleshooting purposes
• Record/document all client issues through...