Join TELUS as a Senior Technical Product Manager to spearhead ServiceNow enhancements and improve customer journeys. Drive efficiency and strategic growth initiatives in a team-driven atmosphere.
As a Senior Technical Product Manager at TELUS, you will lead the transformation of our ServiceNow platform within the Managed Service Transformation program. This role combines technical expertise with product ownership to refine roadmaps that enhance operational efficiencies and enrich customer experiences. Engage with various teams to shape TELUS's future capabilities.
Key Responsibilities: • Manage key initiatives defining vision and goals • Lead process optimization and roadmap execution • Foster strong relations with TELUS stakeholders • Guide the development of impactful business cases • Mentor and enhance team performance