We are seeking a talented individual to join our team at Mercer. This role will be based in Toronto . This is a hybrid role that requires working at least three days a week in the office.
Responsibilities
Use telemetry and observability data to drive site‑reliability improvements, optimize instrumentation, and support consolidated alerting and service‑level status across platforms.
Configure, maintain, and tune enterprise monitoring and observability toolsets; design and implement integrations for unified alerting and status reporting.
Partner with application, platform, and stakeholder teams to ensure deployed instrumentation is effective and to optimize telemetry, dashboards, and reports for actionable insights.
Identify and implement automation opportunities (self‑service, simplified administration, automated remediation and deployments) to improve operational efficiency.