Incident Management - Triage is in scope. Setting up the NOC bridge is the responsibility of the GMF NOC team and incase resolution warrants code fixes it will be hand-off to GMF L3/L4 team.
Problem Management / RCA
Only Prod Environment is in Scope
Application Monitoring of all components in Production
Coordination between the team to resolve the issues
Debugging of issue
Minor fixes only in scope i.e. Configuration changes, updating credentials, Updating certificates
Vulnerability Remediation - Limited to running the DevOps Pipeline as per the standard remediation policy.
Infra Provisioning using DevOps Pipeline (Terraform skills) as per the standard operating procedure.