In Microsoft’s CoreAI division, the Azure SRE Agent Platform team builds and runs ‘AI Agents as Service’ that help Microsoft customers detect, diagnose, and mitigate any production issues across customer’s services & workloads running on Microsoft platforms. Think of these agents as “virtual SRE teammates” that continuously watch your systems, investigate problems, and recommends or performs fixes, with a focus on quality, safety, security, enterprise scale and real-world impact.
Our work spans the full lifecycle of agentic systems in production. We design and improve the core capabilities that shape agent behavior, including tool design, planning and execution loops, orchestration, evaluation, and safety guardrails. We build the operational foundations that make those systems dependable in practice, including observability, progressive delivery, reliability engineering, and live-site learning. And we build the best user experience for our customers to us...