Lead the charge as a Senior ITOM Architect focused on ServiceNow implementations. Drive strategic IT operations solutions through innovative design and expert knowledge of ITOM practices.
In this senior role, you will serve as a thought leader in ServiceNow ITOM, engaging with both technical and executive teams to architect impactful solutions. Your expertise will guide the development of ITOM roadmaps, ensuring alignment with client goals while enhancing operational efficiency. Participate in workshops and mentor your team to foster professional growth within the ITOM domain.
Key Responsibilities: • Lead design workshops and architect complex ITOM solutions • Develop technical blueprints from business requirements • Assess client needs and align ITOM capabilities accordingly • Mentor team members on ServiceNow best practices • Actively respond to RFI/RFP inquiries with expertise