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Senior Servicenow Administrator (Cali)

Hospitality Full Benefits Career Growth
Company

N-iX

Location

perímetro urbano santiago de cali, Colombia

Posted

June 09, 2026

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About This Opportunity

Descripción de la oferta - We are looking for a ServiceNow Administrator . This individual will be responsible for the administration, optimization, and continuous improvement of our ServiceNow platform. You will play a key role in ensuring the platform aligns with ITIL best practices, supports efficient service delivery, and meets the evolving needs of our organization.

Responsibilities

  • Analyze, design, develop, and maintain ServiceNow CMDB and service management ITIL processes.
  • Demonstrate knowledge of CMDB and Asset Management Services, including business services and configuration item relationships.
  • Manage sprint releases and code migrations (managing update sets) in ServiceNow.
  • Establish Change Advisory Boards and identify standard change management processes.
  • Develop and enhance ITIL processes to optimize service delivery.
  • Establish platform governance to manage technical demand and ensure platform in...