Drive success in client contracts as a Senior Service Delivery Manager, focusing on the delivery of Digital Workplace Solutions. This leadership position emphasizes strong contract and financial management.
You will ensure the successful execution of services while managing client relationships and overseeing financial performance. Your ability to navigate complex contracts and implement continuous improvement will be vital. Engage with stakeholders at all levels, driving operational efficiency and service excellence across projects.
Key Responsibilities:
• Build trust and resolve service-related issues
• Ensure timely execution of contract deliverables
• Refine service scopes to meet evolving client needs
• Monitor financial performance and billing accuracy
• Provide leadership to delivery teams and promote best practices
Requirements:
• Bachelor’s degree in a relevant field
• 7+ years in service delivery management
• Proven ability in managing large-s...