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Senior Rider Operations Associate

Hospitality Full Benefits Career Growth
Company

Deliveroo

Location

Kuwait City, Kuwait

Posted

March 01, 2026

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About This Opportunity

Location: Kuwait (Hybrid Model)

We are seeking a talented individual to join our Rider Operations department, managing a team dedicated to supporting our growing Rider Fleet. This team is essential to ensuring our riders have everything they need to excel in their roles.

Key Responsibilities:

  • Outbound Communications: Create, design, and write outbound communications to riders using channels such as email, push notifications, and our internal website.
  • Intel Gathering and Reporting: Develop and manage rider intel gathering processes, including surveys and focus groups, to share insights on industry trends and rider pain points.
  • Rider Engagement: Plan and execute creative rider engagement events while managing the Rider Engagement budget for Kuwait.
  • Project Collaboration: Work with local and central teams to launch new projects.
  • Seasonal Campaigns: Focus on seasonal campaigns, including...