Requisition ID:

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Role Summary

The Senior Project Leader Development is responsible for leading and coordinating technology projects within International Operations Technology & UCS. The role ensures compliance, optimizes systems, and manages incident playbooks and vulnerability reviews.

Is this role right for you? In this role you will:

• Incident Management: Organize and lead sessions for incident playbook updates and criteria remodification.
• Incident Management: Ensure timely communication of incident-related changes to stakeholders.
• Project Coordination: Manage daily review of tickets (Verint and Genesys Cloud applications).
• Project Coordination: Facilitate weekly sessions for Verint team and vulnerability reviews.
• Communication & Reporting: Provide summary updates of ongoing activities to manageme...