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Senior Program Manager, Talent & Culture

Hospitality Full Benefits Career Growth
Company

PagerDuty

Location

toronto, Canada

Posted

June 08, 2026

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About This Opportunity

Job Overview

Design, facilitate, and manage high‑impact learning and belonging experiences across the employee lifecycle. This role owns program design, delivery, and continuous improvement for global new‑hire orientation, manager onboarding, ERG management, and cultural heritage initiatives.

Key Performance Responsibilities

  • Facilitate a portfolio of standing programs, including bi‑weekly global new‑hire orientations and cohort‑based development experiences.
  • Collect and analyze participant feedback across all modalities (live virtual, in‑person, hybrid) and apply data‑driven insights to refine delivery.
  • Design, create, and maintain high‑quality participant workbooks, facilitator guides, job aids, and course manuals that support clean hand‑offs.
  • Lead the strategic vision and continuous evolution of global onboarding to improve employee engagement, retention, and time‑to‑productivity.
  • Partner with IT, Legal, Complian...