Lead authentication innovations as RBC's Senior Product Manager in the Advice Center. Drive seamless, secure experiences across digital and phone channels with your product management skills.
This role combines client experience with technology and risk management. You will create strategies to enhance authentication processes and improve user access to RBC services while collaborating with multiple departments, such as Fraud Management and Technology. With 5-7 years of proven experience, you will ensure compliance with regulations and establish key performance indicators for continuous improvement.
Key Responsibilities:
• Lead product development for authentication solutions
• Devise and implement the authentication strategy
• Oversee annual enhancement planning and reporting
• Track performance metrics for continuous optimization
• Partner with internal teams to deliver integrated solutions
Requirements:
• 5-7 years in product management
• Strong problem...