Take charge of order processing as Senior Manager - Order Desk at Stage Windows & Doors. Lead a team in a fast-paced, customer-focused environment to deliver optimal service and efficiency.
This full-time on-site role demands a strategic leader with extensive experience in order management. You will be responsible for mentoring your team, resolving escalated orders, and driving continuous process enhancements while ensuring integration across departments.
Key Responsibilities:
• Lead and supervise the Order Desk operation and team
• Address complex customer and production issues directly
• Enhance the end-to-end order cycle for efficiency
• Implement SOPs and KPIs to improve team performance
• Coordinate with Production, Sales, and Finance to solve problems
Requirements:
• 7+ years in order management within manufacturing
• 3+ years in a leadership role with team management
• Expertise in FeneVision and Excel
• Strong analytical and communication ski...