PowerToFly is seeking a Senior IT Operations Support Specialist to join their Guadalajara team, specializing in Oracle E-Business Suite (EBS) R12 financial modules. This hybrid role requires a minimum of 3 years of experience in production support and strong problem-solving skills.

Your responsibilities will include troubleshooting, incident management, and collaborating across teams to ensure operational excellence. Ideal candidates will have expertise in SQL and familiarity with IT support environments.