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Senior Operations Manager

Hospitality Full Benefits Career Growth
Company

99

Location

região geográfica intermediária de são paulo, Brazil

Posted

June 09, 2026

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About This Opportunity

About The Team/role

As a member in Search & Recommendation, you will optimize the User Discovery Journey for our food delivery platform in Brazil. You will bridge the gap between user intent and merchant offerings, ensuring our algorithms provide the most relevant, high‑converting experience from landing to checkout.

Responsibilities

  • User Journey Optimization: Analyze the full funnel—from search queries and filters to recommendation feeds—identifying friction points and optimizing the conversion path.
  • Content & Tagging Strategy: Manage the merchant/product tagging system and metadata quality to ensure the algorithm delivers locally relevant and high‑quality results.
  • Algorithm & Strategy Synergy: Translate Brazilian market nuances into actionable requirements for Product and Algorithm teams to refine ranking, recall, and personalization logic.
  • Performance & Insights: Define and monitor KPIs for Search & Recommendation...