We are seeking a highly skilled **Senior Operational Intelligence Developer**to join our team, responsible for supporting, enhancing, and maintaining our Elastic & Observability Platform deployed across GCP and Elastic Cloud. This role will involve developing innovative solutions, maintaining platform reliability, and enabling self-service capabilities to empower platform consumers while participating in an on-call rotation to oversee platform health and functionality.
**Responsibilities**
- Ensure availability, functionality, performance, and security of observability and search platforms to meet business SLAs
- Respond to incidents and resolve escalations promptly during on-call periods
- Maintain platform documentation, standard operating procedures, and operational guidelines
- Collaborate with stakeholders and vendors to manage operational requirements, installations, and upgrades
- Enhance platform features and self-service capabilities, including Elastic Synthe...