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Senior On-Site Service Specialist

Hospitality Full Benefits Career Growth
Company

Ricoh USA, Inc.

Location

toronto, Canada

Posted

June 05, 2026

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About This Opportunity

Responsibilities

  • Sorting and distribution of mail and office supplies, including interoffice, couriers and overnight mail.
  • Delivery of mail and printing projects throughout the customer's site.
  • Coordinating and preparing projects for printing, including electronic file conversion, document scanning and enhancement from start to delivery.
  • Download jobs from email or print queue, sizing, reproducing, sorting and finishing.
  • Establishing and maintaining quality controls to ensure work accuracy.
  • Responding to first‑level phone calls from end users of equipment to determine the problem, clear paper jams, run test copies and determine status of machines.
  • Provide scheduled trips to all machines to conduct cleaning of glass, toner replacement, stocking paper and general cleanness of workspace.
  • Running reports.
  • Keeping logs of downtime, repairs and meter c...