Take on the role of Senior Mortgage Specialist at Scotiabank in Laval, QC, providing expert advice and tailored mortgage products to clients. Connect and strengthen relationships while driving sales and client satisfaction.
In this role, you will leverage your extensive knowledge of mortgage products to deliver exceptional solutions to clients. Your responsibilities will include managing renewal leads and identifying opportunities for cross-selling. Collaborate with internal teams while maintaining strong risk management and compliance standards, ensuring an outstanding client experience.
Key Responsibilities: • Offer customized mortgage solutions and retention offers • Identify and nurture cross-selling opportunities • Grow your client network through proactive engagement • Maintain compliance and operational efficiency • Deliver outstanding customer experiences in line with the CEM