Lead client engagement initiatives at Norton Rose Fulbright as a Senior Marketing Manager, working four days a week onsite. Enhance account management and client retention strategies with innovative solutions.
This leadership position emphasizes strategic support for client lifecycle management. Collaborate with internal teams to design and enact processes that streamline operations and incorporate AI technologies. You'll be at the forefront of improving client engagement metrics and driving growth initiatives.
Key Responsibilities:
• Manage and develop strategies for client growth and retention
• Collaborate to design effective tools for client engagement
• Conduct research to pinpoint market opportunities and risks
• Provide insights to refine pursuit strategies and proposals
• Lead the client program ensuring timely follow-ups on key issues
Requirements:
• 7+ years in marketing or client management within professional services
• Strong leadership and pr...