Drive marketing excellence in client relationships as a Senior Manager at Norton Rose Fulbright. This role supports a culture of innovation while creating tangible client solutions.
You will lead initiatives focused on understanding client needs and enhancing satisfaction through strategic developments and insights. In collaboration with cross-functional teams, you will implement essential tools and processes to streamline client engagement and advocacy. Your analytical abilities will guide decision-making and the adoption of innovative technologies.
Key Responsibilities:
• Champion client engagement as part of firmwide strategies
• Design dashboards for monitoring client growth opportunities
• Manage client account planning for service expansion
• Leverage AI tools for heightened decision-making
• Challenge conventional ideas to instill innovation
Requirements:
• At least 7 years in client management or similar roles
• Strong project management capabiliti...