Lead end-to-end process design, optimization, and performance management across critical, regulated operations.
Translate complex operational activity, risk drivers, and performance data into clear, executive-ready insights that support decision-making at the senior leadership and enterprise levels.
Own and evolve process health metrics, SLAs, and control monitoring to ensure transparency, accountability, and regulatory alignment.
Identify and advance strategic improvement opportunities, including new ways of working and productivity enhancements, while ensuring compliance with enterprise risk and control standards.
Partner with business, technology, risk, compliance, and audit teams to deliver change sustainably and at scale.
Provide leadership, coaching, and direction to a high-performing team.
Foster a culture aligned with BMO purpose and values, and role model these values in all acti...