Drive results as a Senior Manager in Performance and Capacity Management, leading engineering teams to enhance service-level objectives (SLOs) through technology tools. Focus on minimizing outages and ensuring operational stability.
In this role, you will leverage over 10 years of industry experience in financial technology. Your responsibilities include establishing and maintaining SLOs, implementing PCM tools across business lines, and utilizing automation to refine processes. Promoting an inclusive culture and client-focused strategies is essential for achieving high performance.
Key Responsibilities:
• Strengthen client relationships with a customer-centric culture
• Maintain and report on SLOs for infrastructure operations
• Oversee implementation of tools like Dynatrace and Splunk
• Facilitate technology enhancements for SLO processes
• Promote an inclusive and high-performance team environment
Requirements:
• Degree in a related technology field is req...