Lead credit quality excellence with Questrade as a Senior Manager. Drive innovation and AI integration within Mortgage Operations for enhanced customer experience and operational efficiency.
In this pivotal role at Questrade Financial Group, you will oversee the Credit Quality Assurance program while mentoring Senior Credit Adjudicators and Credit Quality Assurance Specialists. With a focus on strategic leadership, you will ensure compliance with credit policies and enhance risk management processes. You will engage actively in fostering team growth, demonstrating the company’s commitment to high-performance standards.
Key Responsibilities:
• Lead and develop a high-performing credit team
• Execute strategic vision for quality assurance
• Enhance credit operations with AI-driven tools
• Oversee risk management and compliance standards
• Foster collaboration across cross-functional teams
Requirements:
• 10+ years in mortgage operations experience
• 5+ years...